FAQs

Answers for passengers, partners, and operations teams

The FAQ page covers the most common questions about bookings, payments, live tracking, and SACCO onboarding.

Can I pay with M-Pesa?

Yes. The booking flow includes M-Pesa, Airtel Money, card, cash on boarding, and corporate billing options.

Does TripLink show live vehicle locations?

The live tracking page is designed for GPS-enabled vehicles and shows the current stop, next stop, ETA, and traffic-related delay alerts.

How do SACCOs join the platform?

TripLink offers onboarding for route setup, vehicle verification, pricing tables, staff accounts, and reporting access for SACCO operations teams.